There is an unusual labor slowdown going on these days at Assured
Security Document Destruction, a
little known Kyrene Corridor
business near Guadalupe and Kyrene
roads.
A few volunteers keep the machines running, methodically emptying
boxes of old documents onto a
conveyer belt that leads into the
paper shredder and guiding the
shredded paper along a second
conveyer into the hydraulic press
that crushes the waste paper into
compact bales.
Management at Assured Security is intent on fulfilling the
company’s contracts with the
Internal Revenue Service, state of
Arizona and several hundred other
clients that want old paper files
destroyed in a secure environment.
The real workforce sits outside the fenced-off work area, however,
attending impromptu classes aimed at
helping them get along in a world
where they don’t quite fit in.
The 40 or so workers at ASDD are developmentally disabled—what used
to be called “handicapped” in the
early days when Assured Security’s
parent corporation, The Centers for
Habilitation, was called Tempe
Center for the Handicapped, or TCH.
On a normal workday, these developmentally disabled men and women
would spend two or perhaps four
hours working along the conveyers,
meticulously sorting the types of
paper being fed into the noisy
shredding machine.
It seems simple work, pulling out any colored paper mixed in with
the white and removing staples
before the paper reaches the
shredder, but it is about as
challenging as these workers can
handle.
They are paid – make that were paid – a salary based on
their productivity, with the more
skilled earning minimum wage or
above while most earn less than
minimum wage.
Minimum wage is at the core of the current labor slowdown. TCH is
unwilling – unable, according
to TCH President and CEO Dave
Cutty – to pay these
developmentally disabled workers the
new state-mandated minimum wage of
$6.75 per hour.
When Arizona voters approved Proposition 202 in November to set the
state’s minimum wage at $6.75 per
hour, the new law did not include an
exemption for developmentally
disabled workers. Before Prop. 202,
Arizona wages were controlled by the
federally mandated minimum wage of
$5.15 per hour and there was an
exemption that allowed a lower
hourly rate to be paid to workers of
diminished productivity.
The “vast majority” of TCH’s workers “produce at 25-30 percent of
the ‘norm’,” Cutty noted. Some work
only two hours each day while others
would require a full-time attendant
if they worked in other businesses.
Cutty says TCH can neither afford to pay its workers the new
minimum wage of $6.75 per hour nor
risk being sued in civil court for
continuing to pay less than the
state minimum wage. Arizona
Attorney General Terry Goddard
recently concluded that disabled
workers are subject to the new state
minimum-wage law under prop. 202, he
noted.
“Please don’t get me wrong. I think it would be wonderful to pay
all these people $6.75 per hour,”
Cutty said. “I just don’t have it. I
don’t have a discretionary
half-million dollars to subsidize
payroll.”
Cutty produced records that suggest from July through December
2006, the TCH Employment Development
Work Center (which includes the
Assured Security Document
Destruction business) had total
income of $697,131 and expenses of
$696,627 for a net margin, i.e.
profit, of only $504. The single
biggest expense was wages and
employee related expenses at
$493,535.
Cutty estimates raising all workers to minimum wage would cost TCH
$425,000-$450,000 per year.
Assured Security is “locked in” to its contracts and cannot simply
pass the added expense along to its
clients, he noted.
Cutty says his insurance company already has cautioned that TCH and
its Assured Security division would
be unprotected if they are sued for
violating the new Arizona minimum
wage law.
“We’ve already checked with our insurance carrier and they will not
cover us for a violation of law,” he
said. “We are not in a position to
pay (out of pocket) for legal
protection.”
So Cutty and the TCH Board have decided to temporarily stop using
the development disabled workers who
come to TCH for education, meals,
day care and – sometimes – a chance
at a job.
Dave Cutty, 55, has spent 35 years working for TCH, which was
founded in 1967. Long enough that in
2000, when TCH sold some land it no
longer needed and used the income to
fund a foundation, the foundation
was named the Cutty Legacy
Foundation.
Cutty was born in Massachusetts and spent the first five years of
his life in Paris before coming to
Arizona in the mid-1950s. He earned
a bachelors degree from Arizona
State University in 1973 and a
master’s in 1978, both in education.
He is an educational psychologist by training, and an administrator
by the fruits of TCH’s success.
TCH outgrew its original name several times over the decades. It
started as the Tempe Preschool for
Retarded Children before becoming
the Tempe Center for the Handicapped
in about 1967. It became a United
Way provider agency in 1978 and
opened its first facility, at
250 W. First St. in
Tempe, in the early 1980s.
TCH became known as Tempe Center for
Habilitation in the
1980s and 1985, TCH was hired by
America West Airlines
to refurbish entertainment headsets
for passengers’ in-flight music and
movies. Through 2002, TCH workers
worked on more than 1 million
headsets a year.
When the America West contract went away, TCH in 2003 opened TCH
Enterprises, now Assured Security
Document Destruction, with its first
customer, the IRS.
What used to be a Tempe-only
business expanded to Tucson and
other parts of Arizona and was
eventually renamed The Centers for
Habilitation to keep the TCH acronym
intact.
In the 1990s, TCH built a new
headquarters on a 7-acre plot at 215
W. Lodge Drive in the Kyrene
Corridor. TCH also acquired
additional group homes throughout
the Valley and Tucson.
Today, TCH has about 670 people on its payroll and a yearly budget
of about $19 million, according to
Cutty. It serves about 1,000 clients
at about 40 facilities statewide.
Most of the facilities are group
homes, Cutty said.
“It is a ‘cradle-to-grave’ operation,” Cutty noted. Infants with
disabilities are brought to TCH
before they are old enough to attend
school, then the young men and women
often return to TCH when their
schooling is finished.
These days, TCH’s clients who report to work are not allowed to
work because of the ongoing wage
dispute. Counselors instead conduct
impromptu classes for the 40-50
workers just outside the fenced-off
work area of Assured Security
Document Destruction.
They are not paid to sit in class. They are no longer paid to sort
through scrap paper.
“I think we got too focused on the money, on the financial side of
this issue,” Cutty said. The real
issue is simply holding a job, he
said.
“TCH has always been an employment option of last resort for people
who have not been successful in the
workforce. It’s a safety net, a job
they can fall back on when all else
fails. We don’t fire people here,”
Cutty said.
Until the minimum wage issue is resolved, they don’t employ people
either.